Support
We usually reply within one business day.
Need help with SetSocial? Email support@setsocial.app and a real person will get back to you. Please include the email address on your account and, if something isn't working, what you were doing when it happened.
Common questions
How do I delete my account?
Open Settings › Account and choose Delete Account. This permanently deletes your profile, workouts, messages, posts, recorded routes, and uploaded photos. Deleting your account does not cancel an App Store subscription — cancel that first in your Apple ID settings (iPhone Settings › your name › Subscriptions).
How do I manage, cancel, or restore my subscription?
Subscriptions are billed by Apple. Manage or cancel yours in iPhone Settings › your name › Subscriptions. If you've bought SetSocial Pro before and it isn't showing up, open the upgrade screen and tap Restore Purchases.
How do I report content or block someone?
Tap the options icon on any post, comment, message, or profile and choose Report or Block. We review reports and aim to act within 24 hours. You can also email support@setsocial.app.
How do I stop sharing my data with Arnold's AI?
Open Settings › Privacy and turn off AI data sharing. Your data stops being sent to our AI provider, and the AI features pause until you agree again.
How do I change Apple Health or location access?
Health access is managed in the Health app (Sharing › Apps › SetSocial) or iPhone Settings › Health. Location access is managed in iPhone Settings › SetSocial › Location.
Is Arnold a medical professional?
No. Arnold and SetSocial provide general fitness information, not medical advice. Talk to a doctor before starting a new exercise program, and see a qualified professional for any injury, pain, or health concern.
Other contacts
- Privacy questions and data requests: privacy@setsocial.app
- Legal and Terms questions: legal@setsocial.app
Read our Privacy Policy and Terms of Use.